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Last Updated: 24 September 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website, services and professional assistance provided by Sage Shakti Business Management Solutions LLP (“Sage Shakti”, “we”, “us” or “our”).
By accessing our Website, submitting an enquiry, engaging our services, accepting a quotation/proposal, signing an engagement letter, issuing a work order, making payment, or otherwise availing our services, you (“Client”, “you” or “your”) agree to be bound by these Terms.
Where you accept these Terms on behalf of a company, partnership, LLP, proprietorship, trust, association or any other entity, you represent and warrant that you are authorised to bind that entity.
These Terms should be read together with the applicable quotation, proposal, engagement letter, scope of work, service agreement, invoice or other written communication issued by Sage Shakti (“Engagement Document”). In case of a conflict, the specific terms contained in the Engagement Document shall prevail over these general Terms to the extent of such conflict.
Sage Shakti provides professional business management, accounting, taxation, payroll, statutory compliance, licensing and advisory services.
Depending upon the engagement, our services may include:
Our accounting and bookkeeping services may include recording and classification of transactions, bank reconciliation, ledger scrutiny, preparation of financial statements, management reports, MIS and other agreed accounting support.
The exact scope, frequency and deliverables shall be determined by the applicable Engagement Document.
We may provide services relating to GST, TDS, income-tax, tax filings, reconciliations, assessments, notices, registrations and related advisory matters.
Unless specifically agreed otherwise, our services are based on information and documents supplied by you and do not constitute a guarantee that any tax authority will accept a particular position, claim, return or interpretation.
Our payroll and compliance services may include payroll processing and assistance with statutory compliances such as EPF, ESIC, Professional Tax, Labour Welfare Fund, Shops & Establishments, labour licenses, returns and related registrations.
You remain responsible for providing accurate employee information, attendance, salary structures, joining and exit details, statutory declarations and other information required for timely processing.
We may assist with applications, registrations, renewals and licenses with government departments and regulatory authorities, including labour, tax, business and other applicable registrations.
Government approval, registration or issuance of a license is ultimately subject to the relevant authority and its applicable rules, procedures and discretion. We do not guarantee approval merely because an application has been submitted.
We may provide advisory and consultancy services relating to accounting systems, finance functions, MIS, business processes, compliance frameworks, operational improvement and other agreed areas.
Such advice is based on the information and circumstances made available to us and should be evaluated by the Client in the context of its own business decisions.
Sage Shakti may provide additional professional or support services as mutually agreed in writing.
The applicable scope, deliverables, timelines and fees shall be communicated through the relevant Engagement Document.
Our obligations are limited to the services expressly agreed with the Client.
Any service, filing, report, registration, representation, reconciliation, advisory assignment or additional work that is not included in the agreed scope may be treated as an additional service and may be charged separately.
Verbal discussions or informal requests shall not automatically constitute an expansion of the agreed scope unless accepted by Sage Shakti.
We reserve the right to issue a revised quotation where the actual nature, volume, complexity or frequency of work materially differs from the assumptions on which the original fee was determined.
Our ability to provide services depends substantially on information and documents provided by you.
You agree to provide accurate, complete and authentic information, documents, records, approvals and explanations reasonably required for the performance of our services.
We may reasonably rely on information supplied by you without independently verifying every underlying fact or document.
You agree to provide the required information within the timelines communicated by us.
Where information, approvals, documents, payments, signatures, authorisations, OTPs, credentials or other inputs are delayed, incomplete or incorrect, the resulting delay, additional work, filing consequences or inability to complete the service shall not constitute a breach by Sage Shakti.
Where a return, application, statement, report, payroll, computation or other document is submitted for your review or approval, you are responsible for reviewing the information and communicating corrections within the prescribed timeline.
Where your approval is required before filing or submission, Sage Shakti shall not be responsible for delays or consequences arising from your failure to provide timely approval.
You remain responsible for the authenticity, legality and completeness of the underlying records and information supplied to us.
Sage Shakti shall not be responsible for errors, omissions, penalties, interest, claims or other consequences arising from inaccurate, incomplete, misleading or delayed information supplied by the Client or any person acting on its behalf.
We will make reasonable efforts to complete agreed services within the applicable timelines.
However, timelines may depend upon:
Where a statutory deadline is approaching and required information or approval has not been received from the Client in sufficient time, Sage Shakti may be unable to complete the filing or service within that deadline.
We shall not be responsible for consequences arising solely from such delay attributable to the Client or circumstances beyond our reasonable control.
Many of our services involve government portals, statutory authorities, banks, software platforms, payment gateways and other third-party systems.
We do not control these systems and cannot guarantee their uninterrupted availability, processing time, response time or acceptance of any application or filing.
A successful submission of an application or return does not necessarily mean that the relevant authority has approved, accepted or finally determined the matter.
Any decision, demand, notice, rejection, delay or action by a government authority shall remain subject to the authority's applicable laws, rules and procedures.
Fees shall be determined based on the scope, complexity, transaction volume, employee strength, number of registrations/locations, frequency of services and other assumptions communicated in the applicable quotation or Engagement Document.
Additional services, out-of-scope assignments, urgent work, rectification arising from Client errors, historical data clean-up, additional filings, notices, assessments, audits, representations or other work not included in the agreed scope may be charged separately.
Unless specifically stated otherwise, professional fees are exclusive of applicable taxes and government/statutory fees, challans, filing fees, licence fees, stamp duty and other third-party charges.
Invoices shall be payable within the period specified in the applicable Engagement Document or invoice.
Sage Shakti reserves the right to suspend or discontinue services where undisputed invoices remain unpaid beyond the applicable payment period.
Any suspension of services due to non-payment shall not make Sage Shakti responsible for deadlines or compliance consequences arising during the suspension period.
Unless otherwise agreed in writing, the Client shall not withhold or set off professional fees against any alleged claim, dispute or adjustment.
Our fees may be revised where there is a material change in:
For recurring services, any revised fee shall ordinarily be communicated to the Client before becoming applicable, unless otherwise agreed.
Both parties shall maintain reasonable confidentiality regarding confidential business, financial, employee, tax, accounting and other information received from the other party in connection with the engagement.
Sage Shakti shall use Client information primarily for providing the agreed services and for legitimate business, professional, legal and regulatory purposes.
Confidentiality obligations shall not apply to information that:
The collection and processing of personal information by Sage Shakti shall be governed by our Privacy Policy, as amended from time to time.
Where Client information includes employee, customer, vendor or other third-party personal information, the Client represents that it has the necessary authority and permissions to provide such information to Sage Shakti for the agreed purposes.
The Client shall not knowingly provide information to Sage Shakti where such provision would violate applicable law or the rights of any third party.
In the course of providing services, the Client may be required to provide access to government portals, accounting software, payroll systems or other platforms.
Where access credentials, authorisations, OTPs, digital signatures or other authentication mechanisms are required, the Client confirms that it is authorised to provide such access.
Sage Shakti shall use such access only for legitimate purposes connected with the agreed services.
The Client remains responsible for maintaining the validity and authority of its accounts, registrations, digital signatures and other credentials.
Where possible, secure delegated access or authorised user access should be used instead of sharing personal passwords.
Our services may involve the use of third-party software, cloud platforms, accounting applications, payroll systems, government portals or other technology services.
Sage Shakti does not control and cannot guarantee the availability, functionality, security, pricing or continued operation of third-party services.
Where the Client is required to maintain a subscription or license with a third-party provider, the Client shall be responsible for doing so.
Any issue caused solely by a third-party platform shall not constitute a breach by Sage Shakti.
Unless otherwise agreed in writing:
Nothing in these Terms transfers ownership of intellectual property belonging to either party unless expressly agreed in writing.
Our professional advice, reports, calculations, MIS, compliance outputs and other deliverables are prepared based on the information and circumstances available to us at the relevant time.
Unless expressly agreed otherwise, our deliverables are intended solely for the Client's internal business and professional purposes.
The Client should not allow any third party to rely upon our advice or deliverables without our prior written consent.
Where a matter involves significant legal, tax, financial or commercial consequences, the Client remains responsible for making the final business decision after considering appropriate professional advice.
Sage Shakti will exercise reasonable professional care in performing the agreed services.
However, we do not guarantee:
Regulatory and governmental decisions remain subject to applicable law and the discretion and processes of the relevant authority.
Where additional work becomes necessary due to incorrect, incomplete, inconsistent or subsequently changed information supplied by the Client, such work may be treated as additional work and charged separately.
This may include, without limitation:
Either party may terminate an ongoing engagement in accordance with the notice period specified in the applicable Engagement Document.
Sage Shakti may suspend or terminate services where:
Termination shall not affect any rights, obligations or payment liabilities that accrued before the termination date.
Upon termination, the Client shall remain responsible for all fees and expenses accrued up to the effective date of termination.
Any additional assistance requested after termination, including handover, extraction, reconciliation, preparation of records or responses to historical matters, may be charged separately.
The Client remains responsible for retaining its accounting, payroll, tax and statutory records as required under applicable law.
To the maximum extent permitted by applicable law, Sage Shakti shall not be liable for indirect, incidental, consequential, special or punitive losses, including loss of profits, business opportunities, anticipated savings, goodwill or business interruption arising out of the engagement.
Our liability, where legally established, shall be limited to the direct loss actually suffered and shall, subject to applicable law, not exceed the professional fees actually paid by the Client to Sage Shakti for the specific service giving rise to the claim during the preceding twelve months.
This limitation shall not apply to liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, the Client agrees to indemnify and hold harmless Sage Shakti, its partners, employees, consultants and representatives from claims, losses, liabilities, costs and expenses arising from:
This indemnity shall not apply to the extent that a claim is finally determined to have resulted directly from Sage Shakti's fraud or willful misconduct.
Neither party shall be liable for failure or delay in performing obligations where such failure or delay results from circumstances beyond its reasonable control.
Such circumstances may include natural disasters, epidemic or pandemic events, war, civil unrest, government action, changes in law, strikes, internet or infrastructure failures, cyber incidents, government portal outages, third-party service failures or other similar events.
Payment obligations for services already rendered shall not be excused by force majeure.
During the engagement and for a period of twelve months following its termination, the Client shall not knowingly solicit for direct employment or engagement any employee or dedicated contractor of Sage Shakti who was materially involved in providing services to the Client.
This restriction shall not apply where the individual responds independently to a general employment advertisement that was not specifically directed at them.
Any commercial consequence of a breach of this clause may be addressed through a mutually agreed compensation mechanism, subject to applicable law.
Nothing in these Terms creates a partnership, joint venture, employer-employee relationship or agency relationship between Sage Shakti and the Client.
Unless expressly authorised in writing, neither party has authority to bind the other party or make commitments on the other's behalf.
Where Sage Shakti is engaged to assist with statutory or regulatory matters, such engagement does not make Sage Shakti the employer, owner, director, partner or legal representative of the Client.
The Client agrees that communications may be made through email, telephone, messaging applications, client portals or other mutually agreed electronic means.
Electronic communications, approvals, confirmations and records may be relied upon by both parties as evidence of instructions and communication, subject to applicable law.
The Client is responsible for keeping its contact details updated.
Sage Shakti may update these Terms from time to time to reflect changes in its services, business practices or applicable laws.
The updated version shall be published on the Website with the revised effective date.
For existing engagements, any material change that directly affects the agreed commercial or service terms shall ordinarily be communicated to the Client where reasonably applicable.
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to any mandatory statutory dispute-resolution mechanism, the courts having appropriate jurisdiction in Delhi, India shall have jurisdiction over disputes arising from or relating to these Terms or the services provided by Sage Shakti.
Before initiating formal legal proceedings, the parties shall make reasonable efforts to resolve the dispute through good-faith discussions.
Nothing in this clause shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where such relief is legally available.
If any provision of these Terms is held to be invalid, unlawful or unenforceable by a competent authority, that provision shall be modified or severed to the extent necessary, and the remaining provisions shall continue to remain in effect.
Failure or delay by either party to exercise any right under these Terms shall not constitute a waiver of that right.
Any waiver must be expressly communicated in writing.
These Terms, together with the applicable quotation, proposal, engagement letter, scope of work, work order and other written agreements between the parties, constitute the understanding between Sage Shakti and the Client regarding the relevant services.
Any terms contained in a Client purchase order or other document that conflict with these Terms shall not apply unless expressly accepted by Sage Shakti in writing.
The Client shall not transfer or assign its rights or obligations under an engagement without the prior written consent of Sage Shakti.
Sage Shakti may assign or transfer an engagement as part of a business restructuring, merger, reorganisation or transfer of its business, subject to applicable law and contractual obligations.
Unless expressly agreed in writing, our services and deliverables are prepared exclusively for the Client.
No third party may rely upon any advice, report, calculation, statement or deliverable prepared by Sage Shakti without our prior written consent.
For any questions regarding these Terms or our services, please contact:
Sage Shakti Business Management Solutions LLPBy accessing our Website, submitting an enquiry, accepting a quotation, signing an engagement document, issuing a work order, making payment, or engaging our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Sage Shakti Business Management Solutions LLP reserves the right to update these Terms from time to time in accordance with applicable law.